Shipping Information

All orders are shipped within 3 working days. If you have not received an order within 10 days, please notify us by email at: info@voicex.com.au

Refund and Returns

Your satisfaction is our first priority at VoiceX Communications. If your item is faulty upon receipt or is not as described, we will gladly exchange the item. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

Returns Process

Please contact our office on 1300 551 778 to get a Return Authorisation Number prior to return.

To return an item, please send it to:
VoiceX Communications

Head office
Level 12, Suite 11

401 Docklands Drive

DOCKLANDS  VIC  3008

And also include the following information:

• Your Return Authorisation Number
• Your name and address
• A description of the item you are returning & reason for return