Dragon User Training & Technical Support

VoiceX - Nuance Gold Certified Technical Support & Training Partner
Product Code: DNS TRAIN

Get the most out of your Dragon

VoiceX - Australia's #1 authorized Nuance training and technical support partner



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    Authorized by Nuance

    You can be assured that the technical support and user training you receive from VoiceX is first class.  We are fully authorized by Nuance and our technical team work closely with Nuance to ensure any unknown issues are investigated fully and solved quickly as possible.  Our technical team is also experienced in installing and supporting Dragon in "non-standard" Window's desktop environments, such as Citrix and Remote Desktop / Terminal Server.

    Dragon Training

    Speech recognition is a new way of working for many people and VoiceX strongly recommends users new to speech recognition have at least one hour user training.

    You will find all of our Dragon products that are available for purchase have installation, training and annual support subscription options.  However, you can talk to VoiceX to find out about how we can tailor a Dragon Training solution for your specific requirements.

    VoiceX offers a wide range of Dragon training programs;

    • Remote one-one-one end user training
    • On-site one-on-one end user training
    • On-site group user training
    • Train-the-trainer programs

    VoiceX can train you how to;

    • Increase & maintain accuracy
    • Correctly "correct" Dragon misrecognitions
    • Personalise your vocabluary
    • Create simple voice command shortcuts
    • Optimize your Dragon Profile
    • Mangage your Dragon Profile
    • Create advanced macro and commands
    In addition, VoiceX can also create and rollout to all your users within your company;
    • Customised, advanced commands - specific to your software applications (advanced scripting)
    • Customised word lists - which may include acconymns and abbrevations specific to your company / industry

    Who do we assist?

    Many of our clients use Dragon for assistive reasons.  We work with clients with mobility issues and injuries to enable them to use Dragon to navigate their computer and perform multi-step tasks - without the use of a keyboard or mouse... as well of course for speech-to-text.  

     VoiceX are proud to work with many renowned agencies in assisting their clients become more independent, or helping them return to work after injury, including;

    • Multiple Sclorosis Australia
    • Transport & Accident Commission (TAC)
    • Cerebal Palsy Alliance 
    • CGU Insurance
    • Comcare
    • CRS Australia
    • GIO
    • Recovre
    • Work Focus

    VoiceX also works with a large number or primary and high schools, training teachers on how Dragon can assist students embrace speech recognition technology - particulary assisting students with mobility issues and learning challenges.

    We also assist many individuals as well as large legal firms, hospitals and corporate organisations to increase their document production speed and efficiancy;

    • Sir Charles Gairdner Hospital
    • Osborne Park Hospital
    • Thompsons Lawyers
    • Madgewicks Lawyers
    • Magistrates Court of Victoria
    • County Court of Victoria
    • Coroners Court of Victoria
    • VCAT
    • Department of Public Prosecution
    • Barwon Health
    • WorkSafe
    • Chevron
    • WA Country Health Service

    No matter what the reason you need to use Dragon, VoiceX can teach you how you can get the most out of your Dragon.

Technical Specifications
PC Requirements
    1. Great training Review by Dr P Uddin (Perth)

      I have been using Dragon Medical for several years. I thought I was using it correctly all this time with reasonable accuracy. I spent an hour last week with Johnny Moore who shared some simple, yet powerful insights into how the product works and how I can increase my overall accuracy. The outcome was amazing. My accuracy is now almost 100% and I have learnt how to create simple short cuts that save me even more time. The training was customised for how I work and we did not waste time on features I will never use. I am not confident on computers but now I use Dragon like a pro. I highly recommend the training and service from VoiceX. (Posted on 15/03/2019)

    2. Dragon Training Review by Leslee Ivey

      Hi, Dionne
      Our Staff Dragon tutorial was of immense value and perhaps you would pass on my thanks to James.
      James inspired each staff member with his expertise, attention to individual queries however insignificant and not least with his delightful personality.
      This site has been using ‘Dragon’ voice dictate successfully for more than twenty years and this is the first tutorial offered on site that has been of value to all staff members.
      Kind regards

      Leslee Ivey
      Practice Manager

      Michael WN Epstein
      Hampton Vic 3188
      (Posted on 13/04/2016)

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